Per popular request, we offer custom installations and site migrations at an additional rate. Consult our additional services information or contact us.

If you need to point a domain from another registrar to our servers, you can use the following DNS information:

Primary DNS:
ns1.boldservers.com

Secondary DNS:
ns2.boldservers.com
 

We do not charge any setup fees for hosting accounts. Some of our additional services do incur setup fees.

In order to provide an SSL certificate for establishing secure data transactions (as is required for processing sensible information such as credit card numbers), there will be annual fees for the certificate and an initial setup fee.
If you are in need of an SSL certificate, please contact us for more information and options.
 

Yes. You can point any domains that you want to host with us, independently of the domain registrar of your choice.

We offer a 30-day money back guarantee. If you are not satisfied with our service within the first 30 days we will refund your payment. Note however that there are no refunds for additional per-request services such as custom installations, or domain name purchases.

No. Most sites that can be considered adult-oriented would not be accepted under our current policies. We have strict policies against inappropriate content including images and language.
If you have any doubts please ask, we’ll be happy to answer your questions.

It is against our Terms Of Service to host any websites that break the law in any way. We pay special attention to copyright and trademark infringements, sales of counterfeit or dubious merchandise, and impropriety related to or directly involving minors.

In addition we have a zero tolerance spam policy. We will refuse to host sites that use our resources to generate spam of any sort, or utilize spam as a means for promotion.

Yes. Visit the email video tutorials to learn more.
Note however that some clients have reported problems forwarding to Yahoo! Our servers forward to all provides in the same standard fashion. Most providers accept forwarded emails without any trouble.

You can manage your emails using cPanel, the control panel that comes with the account. Visit the video tutorials.

Yes. CPanel will allow you to add and manage unlimited email accounts. You also have free auto responders, spam assassin, mail forwards, email aliases and catch alls.

You can use the file manager provided with your control panel, and we also recommend the use of a good FTP application if you are planning to be transferring files often.

Yes. Your domain will be accessible either way.

Yes. We have an advanced backup system that works very well. However, note that you are solely responsible for keeping appropriate backups of your files and data stored on our servers.

Through cPanel, your hosting account comes equipped with two different stats applications to give you a broad view of your site and visitor statistics, AWStats and Webalizer. In addition we often see clients use the free Google Analytics as a third option.

Yes. Fantastico De Luxe lets you easily install several e-commerce aplications applications, including CubeCart, OS Commerce and Zen Cart.

Yes. Fantastico De Luxe lets you easily install several of the most important CMS applications available, including Wordpress, Joomla, Drupal and Mambo to name a few.

Of course! Our cPanel features the celebrated Fantastico De Luxe installer, wich offers easy installations for dozens of the most popular scripts.

Our servers run on Linux and Apache 2+ for the web server. We also use cPanel 11 as the main control panel. For dynamic applications you’ll want to know that our servers run PHP 5+ and MySQL 5+, and we are constantly updating with the best stable releases.

Being in a state-of-the-art datacenter means that our servers are protected by the highest level of technology and monitored 24/7 by administrators, in addition to the dedicated technicians that ensure maximum uptime and reliability. Your data is most likely safer with us than anywhere else in the world.

Bold Hosting Servers are housed at The Planet’s datacenter facilities in Texas. These world-class server facilities are accessible via a fully meshed and redundant Certified Cisco Network, featuring 10 backbone and fiber providers including AT&T, SBC, Level3, Global Crossing, Time Warner, AboveNet and MCI.

Yes. Prices will most likely vary between country top level domains (TLDs) according to the market rates.

Yes. You can create unlimited subdomains for all your domains.

Yes. Your account comes standard with unlimited domain parking.

Of course. Your cPanel is available for you at all times, as well as FTP access to manage your files.

No. Unlimited access to MySQL comes standard with your account.

Yes. MySQL is the most popular database system in the world. You can create unlimited MySQL databases with any Bold Hosting Servers account.

Yes. We support all versions of Microsoft Frontpage.

Yes. Our ticket system, which is the default support channel, is available 24 / 7 / 365. However, keep in mind that we have less staff available after hours. Depending on several factors, the normal response time is anywhere from a couple of minutes to a few hours. If you have a especially difficult problem we do offer other support avenues such as phone support at no additional cost.

If you are running into a minor difficulty you are welcome to try our specially configured support search engine.

The main tool you’ll need is cPanel, our default control panel. It has everything needed to manage your email, files, install scripts, etc. You can read more about cPanel and try a demonstration.

All you need is an Internet browser and an internet connection. Our included control panel (cPanel) offers all the functionality you’ll need to manage your hosting account online.
You may, however, want to use an FTP client to facilitate file uploads.